help
The Compac service team can help with service issues, spare parts and general help desk enquiries.
Help Desk

Welcome to the Compac Service Team!

Whether national or overseas, Compac guarantee our customers technical, software, and spare parts support.

Our service team of professionally trained engineers provide specialist commissioning, service training and ongoing technical support to our distributors and service agents.  If you have a service enquiry please contact your local partner. They have trained people near you who can help.

As part of our commitment to service support, all Compac distributors and service agents are given access to our online distributor area to view up-to-date information on trouble shooting, product manuals, and spare parts. If you would like access to log-in to this page, please contact us.

For distributor service enquiries contact our technical services helpdesk:

New Zealand
52 Walls Road, Penrose, Auckland 1061, NZ
helpdesk@compac.co.nz
Phone:+64 9 571 1877
Australia Phone: 1800 145 887
Fax: +64 9 579 0635

7.30am – 7pm NZST Monday-Friday

Spare Parts
spares@compac.co.nz
Phone: +64 9 571 1871 
or Phone: +64 9 579 2094 ext 237
Fax: +64 9 579 0635

Meet our technical services team:
 
Tony O'Hara
Help Desk Engineer

tony@compac.co.nz
Skype: tonyohcompac
Phone:+64 9 579 2094 ext. 204

Andrew Kingstone
Technical Department Manager
andrew@compac.co.nz
Skype: compacandrew
Phone:+64 9 579 2094 ext. 297

Wendy Zheng
Technical Support Engineer

wendy@compac.co.nz
Phone:+64 9 579 2094 ext. 294

Phillip Foy
Technical Support Engineer

phil@compac.co.nz
Skype: phillipfoy
Phone:+64 9 579 2094 ext. 298

Stephen Couch
Spare Parts Manager
scouch@compac.co.nz
Phone: +64 9 579 2094 ext. 233

Ebrahim Chougle
Spare Parts Officer
ebrahim@compac.co.nz

Phone: +64 9 579 2094 ext. 237